Shipping policy

✉️ Shipping Policy

We aim to process all orders within 24 hours (often the same day).

UK Delivery

Physical items are typically delivered within 2–3 working days, depending on the shipping option selected at checkout.

Royal Mail Tracked 48 – standard delivery

Royal Mail Tracked 24 – faster delivery option available

Free UK delivery on orders over £40

Please note that while we offer Royal Mail Tracked 24 and Tracked 48 services via Royal Mail, these are not guaranteed delivery timeframes. Most items arrive within the expected window, but occasional delays can occur, particularly during busy periods or due to circumstances outside our control.

Print-on-demand items (such as clothing, bags, and accessories) are usually dispatched within 3–5 working days and delivered within 3–7 working days.

International Delivery

We currently ship to selected international destinations.

Orders are typically delivered within 5–10 working days, depending on location and customs processing

Shipping costs are calculated at checkout

Please note:

International Orders – Customs & Import Charges

Orders shipped outside the United Kingdom may be subject to import duties, taxes, VAT, or customs handling fees charged by the destination country. These charges are the responsibility of the customer where applicable.

Gogmagog Gifts is a small UK-based independent business and is not currently registered to collect overseas VAT or import taxes at checkout. Any customs or import fees are determined by your local customs authority and postal service.

We recommend checking your country’s import regulations before placing an order if you are unsure whether charges may apply.

Delivery times may vary slightly due to customs processing.

Additional Information

All orders are sent using tracked services where possible

Proof of postage is always obtained

In rare cases, we may use an alternative courier to ensure your order arrives as quickly as possible.

Thank you for supporting our small business.